If you’re a small business owner, chances are that you have a smart phone, a tablet or other device that you use to stay connected and interact with your customers. But are you doing enough to make sure you’re mobile-optimized? For an entrepreneur, especially those with a small or mid-sized business, it is important to […]

By 2015, it is estimated that close to a billion consumers will be using mobile devices only (no laptop, no desktop). And many, many others will be using their mobile devices more often than their other devices. For small businesses, this means that maintaining a mobile presence is highly important, if not essential. The main […]

Mobile apps for restaurants drive sales by increasing brand loyalty and getting customers in the door.  But what makes an app successful?  This infographic outlines five things each app needs to be successful and examines which apps already on the market are enjoying great success.

Loyalty programs have been around for a long time now, but mobile loyalty programs are growing very quickly, as more and more small businesses put them in place. Why are the programs becoming so popular? The six reasons below set things straight. If you’re on the fence about adopting a mobile loyalty program in your small […]

We can go on and on about how apps can bring huge benefits to your small business, but one thing remains true – if you don’t help your app, it won’t help you. This isn’t to say that apps require tons of maintenance, or that you need to be worrying over your app at all […]

 We’ve shared a steady flow of information on the push and pull between apps and the mobile web many times, but one thing is undeniable – in terms of user hours, apps are always miles ahead. Recently, Nielsen’s Cross-Platform Report for 2014 reconfirmed this fact when it reported that 89% of time spent on media on a […]

Screens, screens everywhere and not a moment to think… If you’re like most people, your field of vision is generally full of screens throughout the day. Televisions, laptops, tablets, smartphones… you’re almost always looking at one or more of these things. And when you’re not looking at a screen, you’re trying to wrangle a pile […]

 Customer experience is closely related to customer satisfaction, but the two are not the same thing. Where customer satisfaction is a measure of how fully a customer’s expectations were met through delivery of your product or service, the customer experience is the entire sequence of events that happen after the first time a customer comes […]

Hotels are only one of the many industries that have joined the smart phone revolution, offering mobile apps for customers, streamlining customer service, and making booking a hotel much easier. MCD recently published data from research conducted in November of 2013, which polled 1,000 domestic travelers – in the category of business, leisure and family. The […]

Quarter 1 Software Release We have been working on a “Native” overhaul for almost 6-months now which will be a complete rebuild/redesign of our Native iOS / Android app(s). We’ve set the bar in the market once again for small business mobile apps. We are excited to share a preview of BizAPPBiz 4.0! This redesign […]